Terms of service

About JAGGER NYC

JAGGER NYC is operated by Agency 3F LLC, doing business as JAGGER NYC. These terms apply to your use of jaggernyc.com and purchases made through the store.

For questions about the website, products or an order, contact info@jaggernyc.com.

Using the website

You agree to use this website lawfully and provide accurate information when placing an order or contacting us.

You must be legally able to enter into a purchase agreement, or have permission from a parent or legal guardian where applicable.

You may not interfere with the website, attempt unauthorized access, submit fraudulent orders or use the website to violate another person’s rights.

Product information and sizing

We aim to describe products accurately. Please review the description, available options, size information and fit notes before ordering.

Product images may include digital mockups. Colors can appear different across screens and lighting conditions. Minor differences may also occur between production batches and decoration methods. These differences do not affect your right to receive goods that match their description and meet applicable quality requirements.

Select your size using the information for the individual product. Different garment styles may fit differently.

Prices and payment

Product prices and the currency used are displayed in the store. Applicable shipping charges and taxes collected by us are shown at checkout.

Payment must be authorized using an available checkout method. Please provide accurate billing, contact and shipping information.

Prices and promotions may change for future orders. A later price change does not alter the agreed price of an accepted order.

Promotional offers apply only under the conditions stated with that offer. Joining our mailing list does not automatically entitle you to a discount unless a current offer expressly provides one.

Orders and availability

After an order is placed, you will receive an order confirmation using the contact information supplied at checkout.

Products and garment options are subject to availability. If we discover a material pricing error, an unavailable item or another issue affecting your order, we will contact you to explain the available options.

We will not substitute a different product or charge an additional amount without your agreement. If we cannot fulfill an item and no alternative is agreed, we will refund the amount paid for that item and any related charges required by law.

We may decline or cancel orders where reasonably necessary to address suspected fraud, unlawful activity or payment problems. If payment has already been collected for a canceled order, the applicable amount will be refunded.

Made-to-order production and order changes

Our clothing is printed or embroidered after an order is placed.

If you need to change or cancel an order, email info@jaggernyc.com immediately with your order number. We will try to accommodate the request, but changes or cancellations may not be possible after production begins.

This does not limit cancellation or other rights that apply under consumer protection law.

Shipping and delivery

Shipping options, production, tracking and delivery information are explained in our Shipping Policy:
https://www.jaggernyc.com/policies/shipping-policy

Returns, defects and refunds

Our Return and Refund Policy explains eligibility, deadlines, return instructions and refund processing:
https://www.jaggernyc.com/policies/refund-policy

Please contact us before sending an item back. If an item arrives damaged, defective or incorrect, include your order number and photographs where relevant.

These terms do not remove any rights relating to faulty, misdescribed or undelivered goods.

Privacy

Our Privacy Policy explains how personal information is collected, used and disclosed:
https://www.jaggernyc.com/policies/privacy-policy

Marketing subscriptions are optional. You may unsubscribe from marketing emails using the link provided in those emails.

Artwork and website content

Unless otherwise identified, JAGGER NYC artwork, branding, product photographs and website content belong to us or are used with permission.

Purchasing a product does not transfer rights to reproduce its artwork or branding for commercial use. You may not copy, distribute or sell our designs without authorization, except where permitted by law.

Third-party services and links

The store uses Shopify and other service providers for functions such as checkout, payments, production and delivery.

Some features or links may lead to third-party services with their own terms and privacy policies. Their involvement does not remove our responsibilities to you as the seller.

Website availability and errors

We may update the website or temporarily interrupt access for maintenance. We do not guarantee uninterrupted website access.

If information affecting an order is incorrect, we will address it with the customer. This section does not permit us to disregard an accepted order or limit rights provided by law.

Consumer rights and responsibility

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or restricted, including liability for fraud, or removes mandatory consumer rights.

New York law governs these terms to the extent permitted by applicable law. Any mandatory protections and rights available to consumers in their place of residence continue to apply.

Changes to these terms

We may update these terms for future website use and purchases. Changes will not retroactively reduce rights relating to an order already placed.

Contact

Agency 3F LLC, doing business as JAGGER NYC
Website: https://www.jaggernyc.com
Email: info@jaggernyc.com